Privacy Policy – ad7777

1 Introduction

ad7777 ("we", "us", "the Platform") operates the online gaming platform available at ad7777.fun, including the mobile website, Android APK download and associated progressive web app. We are committed to protecting the personal information of players who use our platform, particularly those based in Pakistan.

This Privacy Policy sets out how we handle your data — what we collect, why we collect it, who we share it with (if anyone), how long we keep it, and how you can exercise control over it. We have written it in plain language because we want you to actually understand it, not just scroll past it.

This policy applies to all users of the ad7777 platform, regardless of which device or method you use to access it. It should be read alongside the Terms and Conditions and Responsible Gaming policy.

2 Data We Collect

We collect different types of information depending on how you interact with the platform. Here is a breakdown of what we may hold about you:

2.1 Registration Information

When you create an account, we collect your full name, date of birth, mobile number, email address (if provided), and the password you set. This information is required to open and manage your player account.

2.2 Identity Verification (KYC) Documents

Before processing your first withdrawal — or when our compliance process flags a review — we may ask for a copy of your National Identity Card (CNIC), proof of address, or other documents. This is standard practice on gaming platforms and helps us confirm that you are who you say you are.

2.3 Financial and Transaction Data

We record all deposits and withdrawals on your account, including the payment method used (JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet), the amount in PKR, the date and time, and the transaction reference. We do not store full card numbers or complete mobile wallet credentials — those are handled securely by the payment processors.

2.4 Gaming Activity

We keep a record of your betting history (sports bets, casino sessions, slot play, Bingo participation), bet amounts, game results and your account balance over time. This data is used for account management, bonus eligibility checks and responsible gaming monitoring.

2.5 Device and Technical Data

When you access ad7777 — whether via browser or the Android app — we automatically collect your IP address, device type, operating system, browser version, session timestamps and general location derived from your IP. This helps us maintain platform security and detect unusual account activity.

2.6 Communications

If you contact our support team via live chat or email, we retain a record of that conversation, including the content of your messages and any attachments you send. This helps us provide consistent support and review complaints fairly.

3 How We Collect Your Data

We collect your information through the following means:

• Directly from you — when you register, verify your identity, make a deposit, place a bet or contact support.
• Automatically — through our platform's logging systems, which record device and session information each time you access ad7777.
• From payment processors — JazzCash, Easypaisa, Raast and our banking partners share transaction confirmation data with us so we can credit your account correctly.
• From cookies and similar technologies — as explained in Section 8 below.

We do not buy data from third-party data brokers or marketing lists. The information we hold about you comes from your direct interaction with the platform.

4 How We Use Your Data

We use the information we collect for specific, legitimate purposes. We do not use your data in ways you would not reasonably expect. Here is what we use it for:

• Account management: Creating and maintaining your player account, processing logins, recovering access, and managing account settings including deposit limits and self-exclusion.
• Processing transactions: Crediting deposits, settling withdrawals, and maintaining an accurate transaction history in PKR.
• Security and fraud prevention: Monitoring for unusual login patterns, multiple account detection, suspicious transaction activity and potential money laundering indicators.
• Compliance: Meeting our Know Your Customer (KYC) obligations, verifying player age (18+) and fulfilling any record-keeping requirements.
• Responsible gaming: Monitoring gambling patterns to identify players who may be showing signs of problematic gaming behaviour, and enforcing self-exclusion settings you have applied to your account.
• Platform improvement: Analysing how players use the platform — which games are most popular, how the deposit flow performs on different devices, where players encounter errors — so we can improve the experience.
• Customer support: Reviewing your account history and communications to resolve queries and complaints accurately.
• Marketing communications: Sending you information about promotions, bonuses and new features — but only if you have opted in to receive such messages. You can opt out at any time via your account settings or by contacting support.

5 Payment Data and PKR Transactions

All financial transactions on ad7777 are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, debit/credit card or other mobile wallet, the actual payment instruction is processed by the relevant payment service provider — not by ad7777 directly.

What this means in practice:

• Your full JazzCash or Easypaisa PIN, your full card number, or your internet banking credentials are never stored on ad7777 servers. That sensitive credential data stays with the payment processor.
• We receive a transaction confirmation from the payment processor — including amount, reference number, timestamp and the masked identifier of the payment method (e.g. the last four digits of a card, or a partial mobile number). This is what we use to credit your account.
• We retain transaction records for compliance and dispute resolution purposes. If you raise a withdrawal dispute, these records allow us to trace the payment accurately.

6 Identity Verification (KYC)

We are required to verify the identity of players before processing withdrawals and in certain other circumstances — for example, when a large deposit is made or when our system flags unusual activity. This process is commonly referred to as Know Your Customer, or KYC.

During KYC, you may be asked to submit:

• A clear photo or scan of your National Identity Card (CNIC) — both front and back.
• A selfie holding your CNIC, to confirm the document belongs to you.
• Proof of address — such as a utility bill or bank statement — if required.
• Proof of payment method ownership, particularly for large withdrawals.

KYC documents are stored securely and used only for identity verification and compliance purposes. They are not shared with any third party except where required by law. Documents are retained for the period required by applicable compliance standards and then securely deleted.

7 Sharing Your Data

We do not sell your personal data. We do not share it with advertisers or unaffiliated third parties for commercial purposes. There are specific, limited situations where your data may be accessed by others:

7.1 Payment Processors

To process your deposit or withdrawal, we share the necessary transaction details with the relevant payment service provider — JazzCash, Easypaisa, Raast, or your bank. This is strictly limited to what is needed to complete the transaction.

7.2 Technology and Service Providers

We use third-party technology providers for services such as cloud hosting, platform analytics, customer support tools and fraud detection. These providers process data on our behalf, under contractual obligations that restrict how they can use it. They may not use your data for their own commercial purposes.

7.3 Game Studios

Some casino games in the ad7777 Game Lobby and Slot Games section are provided by third-party game studios. These studios may receive anonymised session data — such as game round results and stake amounts — for game certification and fairness auditing purposes. They do not receive your personal identity information.

7.4 Legal Requirements

We may disclose personal data if required to do so by applicable law, court order, or government authority. In such cases, we will disclose only what is legally required and, where permitted, will notify you that such a request has been made.

7.5 Business Transfers

In the event of a merger, acquisition or transfer of the platform's assets, player data may be transferred to the successor entity as part of that transaction. You will be notified of any such change and given the opportunity to close your account if you do not wish your data to be transferred.

8 Cookies and Tracking Technologies

ad7777 uses cookies and similar browser storage technologies to make the platform work properly and to understand how players use it. Here is a plain-language breakdown of what we use:

• Essential cookies: These are required for the platform to function. They maintain your logged-in session, remember your language preference and keep your account secure. You cannot opt out of essential cookies without breaking the platform.
• Analytics cookies: These help us understand aggregate usage patterns — which pages are visited most, where players drop off in the deposit flow, how the platform performs on different Android devices. The data is anonymised and used only for platform improvement.
• Security cookies: These help detect unusual login activity, bot traffic and potential fraud attempts by recognising trusted devices and flagging new ones.

We do not use advertising cookies or tracking pixels from third-party ad networks. There are no Facebook Pixel, Google Ads tags or similar marketing trackers on ad7777.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to stay logged in and use the platform normally. On mobile, app-level data storage is managed through your device's app settings.

9 Data Security

We take the security of your personal data seriously and have put technical and organisational measures in place to protect it against unauthorised access, alteration, loss or destruction. These measures include:

• Encryption of data in transit using TLS (HTTPS) across all platform pages and API connections.
• Encryption of sensitive data fields — including KYC documents and identity records — at rest in our database.
• Access controls that limit which staff members can access personal player data, with all access logged and audited.
• Regular security reviews of our platform infrastructure and third-party integrations.
• Automatic session timeouts to reduce the risk of unauthorised access on shared devices.

No system is completely immune to attack. If a data breach occurs that affects your personal information, we will notify affected players as quickly as practicable and take immediate steps to contain the breach and reduce its impact.

10 Data Retention

We only keep your personal data for as long as it is necessary for the purpose for which it was collected, or as required by applicable legal and compliance obligations. In practical terms:

• Active account data — kept for the entire period your account is open plus a defined period after account closure to allow for dispute resolution and compliance review.
• Transaction records — retained for a minimum of five years from the date of each transaction, in line with standard financial record-keeping practice.
• KYC documents — retained for the period required by applicable compliance standards from the date of verification, after which they are securely deleted.
• Support communications — kept for a minimum of two years to allow us to reference prior interactions when resolving repeat issues or complaints.
• Marketing opt-in records — kept for as long as you remain opted in, and for a reasonable period after opt-out as evidence of your preference history.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you.

11 Your Rights Over Your Data

You have rights over the personal data we hold about you. Here is what you can ask for and how to exercise each right:

To exercise any of these rights, contact the ad7777 support team via live chat or email at [email protected] (displayed as text only — please use live chat or the in-platform contact option for fastest response). We aim to respond to all data requests within 30 days.

12 Minors and Child Safety

ad7777 is strictly an 18-and-above platform. We do not knowingly collect personal data from anyone under the age of 18. If a player is found to be under 18 during identity verification or at any other point, their account will be closed immediately, their deposits will not be returned, and any data collected will be deleted as promptly as possible.

If you are a parent or guardian and believe a minor has accessed the platform and provided personal information, please contact our support team immediately so we can take action.

13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time — for example, to reflect changes in how the platform operates, new payment methods we support, or updated compliance requirements. When we make material changes, we will notify registered players via the mobile number or email address on their account, or through a notice within the platform.

The "Last Updated" date at the top of this page will always reflect when the most recent version was published. We recommend checking this page periodically. Your continued use of the platform after the updated policy takes effect constitutes your acceptance of the changes.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or want to raise a concern about how we have handled your personal information, please get in touch with our support team.

The fastest way to reach us is via the live chat option available directly within the platform. You can also write to us at [email protected] — note this address is shown here for reference only; please use the in-platform contact tools for a quicker response.

We take privacy concerns seriously. If you contact us with a complaint, we will acknowledge it within 48 hours and work towards a resolution within 10 business days.